Late Cancellation and No-Show Policy
At Action Doc Med Spa, our mission is to make wellness more accessible and affordable, so our clients can do more of what they love. Part of making wellness more accessible is ensuring we provide accessible appointment scheduling to our clients. To do that, we are announcing our Late Cancellation, Late Arrival and No Show Policies. These policies will help us maintain more accurate schedules for modalities offered at Action Doc Med Spa.
Late Cancellation Policy
Appointments can be cancelled up to 24 hours before start time without a penalty fee, and any credits you used to book the appointment will be automatically returned to your account.
If a cancellation takes place within 24 hours of the appointment start time, a late cancellation fee of $25 (of the non-member cost) will be charged to the credit card on file.
No Show Policy
Missed appointments will incur a penalty fee of $25 (of non-member cost) of service. This fee will be charged to the credit card on file.
Both, the Late Cancellation & No Show Policy applies to the services we provided here at Action Doc Med Spa.
Late Arrival Policy
If you are running late to your appointment, please give us a courtesy call at 562 232 4571 as soon as possible to notify our staff, and ensure that we can still accommodate your appointment. We do uphold a 5-minute rule to be able to accommodate you with an abbreviated treatment. If you are more than 5 minutes late, we may not be able to accommodate your appointment, in which you will be asked to reschedule.
Thank you for your attention to this matter, as we aim to make your experience even better, so you can feel your best and do more of what you love.
Refund Policy
We do not offer refunds for services rendered.
Disclaimer:
From time to time, we may review or update these fees, and if we are to do so, it will be published on our website, and appointment booking system in efforts to indicate the latest version of our policies.
Action Doc Med Spa Terms and Conditions of Use Agreement
This is our Terms and Conditions of Use Agreement (hereinafter referred to as the “Agreement”) for use of the Action Doc Med Spa website (“Website”). This Website is not directed to persons under eighteen (18) years of age. The Website is owned by Action Doc Med Spa (hereinafter referred to as “Action Doc Med Spa”). This Agreement applies to all of the products, services and websites offered by Action Doc Med Spa, the mobile versions thereof, any Website software that you have embedded on a web site or are about to embed (“Widgets”), and any applications (“Apps”) created by Action Doc Med Spa whether available through a social networking site or its subsidiaries or affiliated companies (collectively, “Service”). Please note that the availability of any Apps on a social networking site does not indicate any relationship or affiliation between Action Doc Med Spa and such social networking site. The information presented on this Website is in no way intended as medical advice or as a substitute for medical treatment.
This information should only be used in conjunction with the guidance and care of your physician. Consult your physician before beginning any diet, nutrition, or fitness plan offered through the Website. Your physician should allow for proper follow-up visits and individualize your diet, nutrition, or fitness plan as appropriate. Nothing stated or presented on the Website is intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider if you have any questions regarding a medical condition, your diet, nutritional supplements, an exercise regimen, or any other matter related to your health and well-being. If you do not agree to be bound by this Agreement, please do not use or access this Website. Action Doc Med Spa reserves the right to refuse or cancel your account. We also reserve the right to cancel your membership should you violate any provision of this Agreement, or any other posted policy on the Website. The contents of this Website, including the videos, text, graphics, images, and information obtained from Action Doc Med Spa’s third-party content providers, sponsors, suppliers, and licensors (collectively “Providers”), and any other materials are to be used for informational purposes only.
Parental or Guardian Permission
You must be 18 years or older to use this Website and by providing information about yourself to Action Doc Med Spa, you are representing that you are 18 years of age or older. If you are younger than thirteen (18) years of age and would like to become a registered member of or provide information about yourself to the Action Doc Med Spa Website, you are required to have your parent or legal guardian contact Restore Hyper Wellness prior to use.